Provide the first point of customer contact for inquiries such as pricing, product information, Shipments, distributor search information and orders
Ensure delivery of excellent customer service through timely and accurate processing of orders,Communication and coordination with other departments to resolve inquiries
Build and maintain customer loyalty by providing prompt friendly service
Support the sales team in a variety of administrative tasks as required
Partner with the warehouse/shipping department to ensure accuracy in placement and delivery
Provide and assist with technical information about the product
Other duties as required
Qualification:
Mandatory: Graduation (any)
Other requirements:
Excellent written and oral lingual skills in English language
Good computer skills with reasonable high typing speed.
Well versed with MS- Excel
Exhibit High level of Professionalism
Working knowledge of Outlook and/or ERP package preferred.